Experience
Product Manager II -> Senior Product Manager (L62 -> L64), Edge Mobile
Apr 2021 – Present
Microsoft, Suzhou
Promoted twice in 5 years for exceptional impact on AI strategy, core experience and growth
AI & Mobile AI Strategy
- Defined product vision, strategy and roadmap for Edge Mobile AI initiatives as lead PM,aligning cross-area owners on AI integration
- Built mobile AI evaluation framework from scratch: dataset generation, validation, evaluation pipeline, mobile UI automation, and AI feature evaluation
- Drove Copilot integration into core browsing: multi-tab RAG, tab auto-grouping, Copilot NTP, Video Copilot
- Defined AI feature success metrics and hill climb strategy to drive model quality improvement
Core Experience & Growth (Lead PM)
- Owned end-to-end roadmap for core experience aligning Engineering, Design, Data and Marketing
- Led 1PP integration with Outlook Mobile and drove initiatives for a better Edge + Outlook cross-app experience; resulted in +2.5M DAU increase, 13M+ installs
- Defined product strategy and growth plan for Edge iPad; redesigned core app experience to be simple, smart, productive and big-screen ready; resulted in +30% DAU, +0.5pp D1, +1.3pp D7, +3pp D28 retention
- Revamped core user journey through data analysis, competitive analysis and user research; increased D1 & D7 retention and engagement
Leadership
- Company Women in Leadership program mentor; mentored 4 interns and 3 junior PMs and devs to become subject matter experts
Product Manager, Business Management Solution
Mar 2019 – Apr 2021
Sage Group, Singapore
- Built product strategy and roadmap across BMS portfolio in Asia
- Partnered with global banking institutions to integrate AI-driven loan approval and product recommendation into accounting & CRM systems, matching eligible businesses with suitable financial products
- Worked with cross-functional groups and 3rd party partners to ensure successful product launches
Lead Product Manager, Fintech & AI
Jan 2018 – Mar 2019
Silot.ai, Singapore
- Led AI-powered fintech products combining deep learning and rule-based models for KYC, customer onboarding and credit scoring; achieved 4x faster onboarding and 80% reduction in operation costs
- Drove 0→1 requirement analysis and product development in a fast-paced startup environment
Software QA Engineer II, Video Technology
Jan 2011 – Nov 2014
Cisco Systems, Shanghai
- Built China's first video solution performance test team (3 engineers); initiated demos to customers resulting in $1M in deals
- Developed automation test scripts for load & scalability scenarios; designed large-scale test system architecture
Side Projects & Continuous Learning
- Reverie Diary: designed and built an iOS app for LLM-powered multimodal emotional journaling
- DanceFlow: built a dance evaluation app using pose estimation and multi-dimensional scoring algorithms
- SkillHub: built a discovery platform that aggregates and curates top AI agent skills, and GitHub trend analysis
- AI Agent Systems: hands-on memory management, context pruning, multi-agent orchestration, etc
- Active Builder: leveraging coding and design agents to rapidly prototype and ship MVPs
Education
Duke University, Fuqua School of Business | MBA, 2017
Zhejiang University | M.S. Software Engineering, 2011
Jiangxi Normal University | B.S. Software Engineering, 2009
Additional
- AWS Certified Solutions Architect Associate
- PADI Open Water Diver; Swimming coach
- Art enthusiast: 23 calligraphy competition awards; watercolor, oil painting; jazz dancer
- Travelled extensively to 100+ cities across APAC, Europe and North America