EMILY WU

Senior AI Product Manager
emilywu.dreamer@gmail.com +86 17625265585 Suzhou, Jiangsu
Summary
AI-native Product Manager with 10+ years in tech and 3+ years owning end-to-end GenAI product lifecycle at Microsoft. Expert in defining AI product vision & strategy, cross-regional collaboration (China, Singapore, US teams), and delivering measurable business outcomes. Built AI features serving 20M+ DAU users across global markets. Track record of driving data-driven decisions that influence senior leadership and accelerate business growth.
Skills
AI/GenAI Product Strategy End-to-End Product Lifecycle Cross-Regional Collaboration Roadmap & Prioritization Data-Driven Decision Making Stakeholder Management LLM/RAG/Agent Architecture A/B Testing & Eval Frameworks Platform & Marketplace Change Management
Experience
Product Manager II -> Senior Product Manager (L62 -> L64), Edge Mobile
Apr 2021 – Present
Microsoft, Suzhou
Promoted twice in 5 years for exceptional impact on AI strategy, core experience and growth
AI Product Vision & Strategy (Ownership)
  • Defined and owned AI product vision, strategy and roadmap for Edge Mobile AI, aligning 5+ cross-functional teams (engineering, design, data science, marketing) across US, China, and India
  • Built AI evaluation framework end-to-end: hybrid eval pipeline (LLM Judge + rule-based + human review), raising quality consistency from 67% to 89%
  • Drove Copilot/GenAI product lifecycle from ideation to launch: multi-tab RAG, contextual AI features, and AI feature harness reducing new feature onboarding from 2 weeks to 2 days
  • Defined success metrics and influenced leadership with data: secured additional headcount by demonstrating +35% trigger rate and +12% retention improvement
Cross-Functional Delivery & Business Impact
  • Owned end-to-end product roadmap, managing trade-offs across engineering, design, data, and marketing teams globally
  • Led cross-team collaboration with Outlook Mobile (separate org); delivered +2.5M DAU growth and 13M+ installs through integrated experience
  • Drove data-driven product strategy for Edge iPad: +30% DAU, +3pp D28 retention through funnel analysis and ICE prioritization framework
  • Transformed user feedback (NPS 32→58) into actionable product improvements through systematic feedback-to-insight-to-action loops
Leadership
  • Company Women in Leadership program mentor; mentored 4 interns and 3 junior PMs and devs to become subject matter experts
Product Manager, Business Management Solution
Mar 2019 – Apr 2021
Sage Group, Singapore
  • Owned product strategy and roadmap for SMB platform portfolio across Asia-Pacific markets
  • Partnered with global banking institutions to integrate AI-driven product recommendations into merchant/seller workflows, helping SMBs access financial services
  • Managed cross-regional stakeholders (UK HQ, Singapore, Australia) to deliver platform features for diverse market requirements
Lead Product Manager, Fintech & AI
Jan 2018 – Mar 2019
Silot.ai, Singapore
  • Led AI product lifecycle for enterprise clients (banks, insurers): deep learning + rule-based systems for KYC, onboarding, and credit scoring; achieved 4x faster onboarding and 80% cost reduction
  • Drove 0→1 product development in startup environment; managed cross-border client relationships (Thailand, Singapore, Indonesia)
  • Defined product requirements and prioritized features while managing stakeholder expectations across engineering, business, and compliance
Software QA Engineer II, Video Technology
Jan 2011 – Nov 2014
Cisco Systems, Shanghai
  • Built China's first video solution performance test team (3 engineers); initiated demos to customers resulting in $1M in deals
  • Developed automation test scripts for load & scalability scenarios; designed large-scale test system architecture
Side Projects & Continuous Learning
Education
Duke University, Fuqua School of Business | MBA, 2017
Zhejiang University | M.S. Software Engineering, 2011
Jiangxi Normal University | B.S. Software Engineering, 2009
Additional